Welcome to IMPERIAL These Terms and Conditions (“Terms”) govern your use of our website, [https://imperial-egy.com], and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. General Use

  • You must be at least 18 years old to use this website or make a purchase. By using this website, you confirm that you meet this age requirement.
  • The content on this website, including product descriptions, images, and designs, is for informational purposes only and may not be copied, reproduced, or used without our prior written consent.

2. Product Information and Availability

  • We strive to ensure that all product descriptions, images, and pricing information on our website are accurate. However, errors may occur. We reserve the right to correct such errors and update product details without prior notice.
  • Product availability is subject to stock levels. If a product you order is out of stock, we will notify you and provide alternative options or a refund.

3. Pricing and Payments

  • All prices are listed in Egyptian pounds and include applicable taxes unless stated otherwise.
  • Payments are processed securely through our third-party payment gateway providers. We do not store your payment details.
  • Discounts and promotional offers are subject to specific terms and conditions and may change without prior notice.

4. Orders and Shipping

  • Once you place an order, you will receive a confirmation email summarizing your order details.
  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized activity.
  • Shipping times are estimates and may vary based on location and other factors. Delays are not our responsibility if caused by third-party carriers or unforeseen circumstances.

5. Returns and Refunds

  • Our return policy allows you to return eligible products within 14 Days from the delivery date. Products must be unused, in original packaging, and accompanied by proof of purchase.
  • Refunds are processed back to the original payment method within 30 Days after receiving and inspecting the returned product.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

6. User Accounts

  • You may create an account to facilitate the ordering process. You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to terminate or suspend your account if we suspect unauthorized use or violations of these Terms.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our total liability to you for any claim shall not exceed the amount paid for the product giving rise to the claim.

8. Intellectual Property

  • All content on our website, including trademarks, logos, and text, is the property of [https://imperial-egy.com] or its licensors and is protected by applicable intellectual property laws.
  • You may not use any of our intellectual property without prior written permission.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Egypt. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts in Egypt.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting to our website. Your continued use of the website signifies your acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

    • Email: infoimperial-egy.com
    • Phone: +201002664317

Thank you for shopping at [https://imperial-egy.com/].